RESTORATION HELP • DFW & NORTH TEXAS

SOMETHING HAPPENED.
START HERE.

Water, fire, smoke, or mold damage can be overwhelming. You don't need to know exactly what needs to be done before contacting us. Tell us what happened and we'll help determine the next restoration step.

REQUEST HELP CHECK SERVICE AREA
VETERAN OWNED FAMILY OPERATED 24/7 EMERGENCY REQUESTS DFW & NORTH TEXAS

FIRST THINGS FIRST

PEOPLE FIRST.
PROPERTY SECOND.

If there is an active fire, electrical hazard, structural danger, medical emergency, or another immediate threat to life or safety, contact emergency services first.

Once everyone is safe, send Rusk Restoration your information below. Give us whatever details you know. You do not need to have everything figured out before requesting help.

REQUEST RESTORATION HELP

TELL US
WHAT HAPPENED.

Complete the form below with as much information as you currently have. A member of the Rusk Restoration family will review your request and contact you about the next step.

WHAT HAPPENS NEXT

YOU SEND THE REQUEST.
WE TAKE IT FROM THERE.

01

Submit

Tell us who you are, where the property is located, and what happened.

02

Review

Our team reviews the information you've provided and determines the appropriate next step.

03

Contact

A member of the Rusk Restoration family contacts you regarding your request.

04

Assess

When appropriate, we evaluate the affected property and restoration needs.

05

Get To Work

Once the scope and appropriate next steps are established, the restoration process can begin.

HOW CAN WE HELP?

TELL US
WHAT YOU'RE DEALING WITH.

Water Damage Leaks, broken supply lines, appliance failures, storm intrusion, rising water, and other qualifying losses.
Fire Damage Fire-related damage requiring cleanup, mitigation, restoration, or reconstruction.
Smoke & Soot Smoke residue, soot contamination, odor, and related property damage.
Mold Suspected or confirmed mold requiring evaluation and appropriately licensed remediation services.

Rusk Restoration does not provide sewage-loss cleanup. Certain mold-related services in Texas require appropriately licensed professionals.

INSURANCE CLAIM?

YOU DON'T HAVE TO
WAIT TO CONTACT US.

If you have already reported the loss to your insurance carrier, include your carrier and claim number in the request form if you have them.

If you haven't filed a claim yet, you can still contact Rusk Restoration about the property damage.

Your insurance carrier determines coverage, deductibles, exclusions, policy benefits, and claim payment decisions. Rusk Restoration handles the restoration side of the project and documents the work we perform.

SERVING DFW & NORTH TEXAS

NOT SURE IF
WE COME TO YOU?

Use our service-area checker to see whether your ZIP code falls within our primary service area.

If you're near the edge of our service area, contact us anyway. Depending on the project and our current availability, we may still be able to help.

CHECK YOUR ZIP CODE

WHEN YOU NEED US

DAMAGE DOESN'T
CHECK THE CLOCK.

Emergency restoration requests can be submitted through this website 24 hours a day, 7 days a week.

Our regular business hours are:

7AM–8PM • 7 DAYS A WEEK

Requests received outside regular business hours are handled according to the nature of the emergency and team availability.

RUSK RESTORATION LLC

OUR FAMILY IS HERE
TO HELP YOURS.

Need to send us additional information about an existing request? You can reach Rusk Restoration by email.

DFW & North Texas • Veteran Owned • Family Operated